See you in Charlotte
for HITEC 2024

IRIS today announces the launch of its latest eBook, ‘The Hotelier’s Guide to Choosing a Digital F&B Ordering Platform’ to empower operators to boost revenue, streamline operations, and elevate the guest experience.

“You have to spend money to make money” – this advice that most of us will encounter at some point in our lives, especially regarding business. But as any successful business owner can surely tell you, strategically spending money is only half of the equation. In fact, most books or experts that promise to provide an easy-to-follow blueprint to financial success will inevitably start with one critical suggestion: save money and avoid unnecessary spending and debt. Simply put, “you have to save money to make money.” This becomes even more imperative when we focus on industries that historically operate on razor-thin margins and a seasonal ebb and flow, such as hospitality. In this world, spending recklessly will eat away at a brand’s bottom line and, in some cases, eventually sink the whole ship.

There is a sense of buoyancy in the global hospitality industry as we head into the fourth quarter of 2023. According to new Demand360® business intelligence data from travel technology leader Amadeus, global hotel occupancy levels up to the end of August 2023 have been an average of 10% ahead of 2022. For the fourth quarter of 2023, worldwide on-the-books occupancy data reveals that reservations are trending 11% ahead of those seen in 2022.

Join BirchStreet and renowned thought leader and industry expert, Glenn Haussman, on September 28th, 2023 at 11:30 AM ET. In this webinar, we will explore how organizations could:

Walking the halls, meeting other attendees and watching sessions at last week’s Lodging Conference in Phoenix, the general sentiment pointed to an industry that is back firing on all cylinders.

Upselling offers one of the most effective, proven ways to increase a hospitality organization’s income by selling to someone who is already your customer. With hotel profitability becoming more of a challenge, upselling provides the potential to generate additional revenue from every booking. But not all upsell revenue is the same. When it comes to choosing which upsells to offer, hotels should be strategically clever by prioritizing those with the highest potential for profit while maintaining operational efficiency.

Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has been credited with implementing a high-speed internet network upgrade at Radisson Salt Lake City Downtown in Utah. A 381-room property benefitting from an extensive renovation, Radisson Salt Lake City Downtown further invested in its property with a powerful online WiFi infrastructure which will further increase guest satisfaction.

Hoteliers have become accustomed to seeking excellence within each department, with each group internally supporting the other through consistency and diligence. However, today’s operations call for greater collaboration than in years past. Individual workers today have much greater responsibility and face more scrutiny from managers and guests. Hotel workers are expected to oversee multiple aspects of hospitality simultaneously, and roles spanning multiple departments are becoming more common. In this environment, sharing information has had a transformative effect on business.