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Schedule

Each year, HITEC seeks input from industry professionals and presenters to help create an engaging, informative and comprehensive education program.

Revisit the schedule for HITEC Charlotte 2024 while the HITEC Advisory Council plans the education program for HITEC Indianapolis 2025.

Sunday, June 23

3:00 PM – 5:30 PM
Registration Open

Monday, June 24

7:00 AM – 7:00 PM
Registration Open
8:30 AM – 9:00 AM
Beverage Break
8:30 AM – 4:00 PM
HFTP Information Desk Open
9:00 AM – 10:15 AM
The HITEC Essentials - Your Expert Introduction to Maximize your Experience
Rich Siegel•Mike Blake•Sherry Marek•Chris Begley•Eliza Selig
9:00 AM – 10:15 AM
Navigating the Generative AI Landscape in Hospitality: Tools, Risks, Ethics and Best Practices
Mihai Bote•Jordan Hollander•Jason Doebrich•Daniel Barsky
10:15 AM – 10:45 AM
Beverage Break
10:45 AM – 12:00 PM
Navigating Applications of AI in Hospitality: Because Seriously, How Do You Use This Thing?
Ira Vouk•Shane O'Flaherty•Matt Schwartz•Bryan Steele
10:45 AM – 12:00 PM
A Cybersecurity Blueprint for Hoteliers: Awareness, Culture and Governance
Fred Santarsiere•Lyle Worthington•Daniel Johnson
10:45 AM – 12:00 PM
Making Real-time Data Actionable to Create Memorable Guest Experiences
Adam Mogelonsky•Daniel Swanson•Kimberly Choate•Shaun Wood
1:30 PM – 2:30 PM
Labor Challenges Weighing You Down? Consider Digital Workers!
Rajan Gupta•Jennifer Giusti•Aric Briggle•Ajay Aluri•Brian Bischoff
1:30 PM – 2:30 PM
How Hotel Technology Can Enhance Wellness Revenues
Adam Mogelonsky
2:30 PM – 2:45 PM
Beverage Break
2:45 PM – 3:45 PM
IT Security Challenges: Improving Behaviors
Greg Klein
2:45 PM – 3:45 PM
Navigating the Choppy Waters of Change
Amy Horner
3:45 PM – 4:00 PM
Beverage Break
5:30 PM – 7:00 PM
HITEC Welcome Reception

Tuesday, June 25

7:00 AM – 5:30 PM
Registration Open
8:00 AM – 10:00 AM
HFTP Information Desk Open
8:00 AM – 8:30 AM
Beverage Break
10:00 AM – 4:00 PM
HFTP Learning Lab
10:30 AM – 11:00 AM
Exhibitor Tutorial 01A: Presented by: Elavon
Ambika Sharma•Jeremy Silver
10:30 AM – 11:00 AM
Exhibitor Tutorial 01B: Presented by: Hotel Investor Apps
Chris Hall•Kimberly Vassell-Jacobs
11:15 AM – 11:45 AM
Exhibitor Tutorial 02B: Presented by: Agilysys
Frank Pitsikalis
11:15 AM – 11:45 AM
Exhibitor Tutorial 02A: Presented by: Datavail
Gurmeet Bhatia•Darrin Pinkham
12:00 PM – 12:30 PM
Exhibitor Tutorial 03A: Presented by: Cvent
Janine Alsalam
12:00 PM – 12:30 PM
Exhibitor Tutorial 03B: Presented by: Dharma
Kyuhyun Choi
1:00 PM – 1:30 PM
Exhibitor Tutorial 04A: Presented by: SHR Group
Ian Sloan
1:00 PM – 1:30 PM
Exhibitor Tutorial 04B: Presented by: Innspire
Martin Chevalley•Joseph Falco•Jason Doebrich•Gavin Allison
1:45 PM – 2:15 PM
Exhibitor Tutorial 05B: Presented by: Microsoft
Shane O'Flaherty
1:45 PM – 2:15 PM
Exhibitor Tutorial 05A: Presented by: Comcast Business
Kareem Taha•SK Panda•Mickala Williams
2:15 PM – 3:00 PM
Young Professionals Meet-up
2:30 PM – 3:00 PM
Exhibitor Tutorial 06B: Presented by: Salesforce
John Benefield
2:30 PM – 3:00 PM
Exhibitor Tutorial 06A: Presented by: Wizehire
Katy Klefeker•Scot Hopps
4:00 PM – 4:15 PM
Beverage Break
4:00 PM – 5:15 PM
HFTP Information Desk Open
4:15 PM – 5:15 PM
Leveraging Technology for On and Off-Property Experiences
Tracee Nalewak•Derek Harasiuk•Suzanne Bagnera•Kian Janamian
4:15 PM – 5:15 PM
Wanted: Humans
Arlene Ramirez

Wednesday, June 26

8:00 AM – 4:00 PM
Registration Open
8:00 AM – 10:00 AM
HFTP Information Desk Open
8:00 AM – 8:15 AM
Beverage Break
8:15 AM – 10:00 AM
Entrepreneur 20X
Prakash Shukla•Neal Patel•HK Patel•Doug Rice
10:00 AM – 3:00 PM
HFTP Learning Lab
10:00 AM – 3:00 PM
HITEC Exhibits Open
10:30 AM – 11:00 AM
Exhibitor Tutorial 07B: Presented by: Infor
David Poprawka
10:30 AM – 11:00 AM
Exhibitor Tutorial 07A: Presented by: Amazon Alexa
Mark Fletcher•Emerson Sklar•Sal Rivera•Laurel Greatrix
11:15 AM – 11:45 AM
Exhibitor Tutorial 08B: Presented by: Prismm
Gefen Lamdan•Tom Jaffe
11:15 AM – 11:45 AM
Exhibitor Tutorial 08A: Presented by: Salesforce
Robert Marusi•Jacqueline Nunley
12:00 PM – 12:30 PM
Exhibitor Tutorial 09B: Presented by: Duetto
Sabrina Jackson•Gerard Wasem
1:00 PM – 1:30 PM
Exhibitor Tutorial 10A: Presented by: Macrotech
Christian Althen
1:45 PM – 2:15 PM
Exhibitor Tutorial 11A: Presented by: Mews
Carson Foerster
1:45 PM – 2:15 PM
Exhibitor Tutorial 11B: Presented by: Comcast Business
SK Panda•Aaron Walker•Russ Richardson
2:30 PM – 3:00 PM
Exhibitor Tutorial 12A: Presented by: Cloudbeds
Sankar Narayan•Philippe Garnier•Adam Harris
3:00 PM – 3:15 PM
Beverage Break
3:00 PM – 4:30 PM
HFTP Information Desk Open
3:15 PM – 4:30 PM
Payment Security in a Changing Global Landscape
Gayle Edwards•Daniel Conti, CHAE LCAM•Stacy Beard•Ron Hardin•Terry Price
3:15 PM – 4:30 PM
Presenting the USALI 12th Revised Edition, Insight on Changes and Additions
Agnes DeFranco, CHAE•Ralph Miller, CPA, CA, CBV, CHA, CHAE

Thursday, June 27

8:30 AM – 2:00 PM
Registration Open
10:00 AM – 2:00 PM
HFTP Learning Lab
10:00 AM – 2:00 PM
HITEC Exhibits Open
10:30 AM – 11:00 AM
Preparing for the Wave of Digital IDs
Jillian Kossman
10:30 AM – 11:00 AM
Unlocking the Full Potential Of LinkedIn
Nick Horgan
11:15 AM – 11:45 AM
Wi-Fi 7 in Hospitality: Do You Need It & Where?
Sean Hogston
12:00 PM – 12:30 PM
Exhibitor Tutorial 13B: Presented by: Edenred Pay
Pam Rauseo
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