Schedule

Each year, HITEC seeks input from industry professionals and presenters to help create an engaging, informative and comprehensive education program.

Revisit the schedule for HITEC Charlotte 2024 while the HITEC Advisory Council plans the education program for HITEC Indianapolis 2025.

Sunday, June 23

3:00 PM – 5:30 PM

Monday, June 24

7:00 AM – 7:00 PM
8:30 AM – 9:00 AM
8:30 AM – 4:00 PM
9:00 AM – 10:15 AM
The HITEC Essentials - Your Expert Introduction to Maximize your Experience
Rich SiegelMike BlakeSherry MarekChris BegleyEliza Selig
9:00 AM – 10:15 AM
Navigating the Generative AI Landscape in Hospitality: Tools, Risks, Ethics and Best Practices
Mihai BoteJordan HollanderJason DoebrichDaniel Barsky
10:15 AM – 10:45 AM
10:45 AM – 12:00 PM
Navigating Applications of AI in Hospitality: Because Seriously, How Do You Use This Thing?
Ira VoukShane O'FlahertyMatt SchwartzBryan Steele
10:45 AM – 12:00 PM
A Cybersecurity Blueprint for Hoteliers: Awareness, Culture and Governance
Fred SantarsiereLyle WorthingtonDaniel Johnson
10:45 AM – 12:00 PM
Making Real-time Data Actionable to Create Memorable Guest Experiences
Adam MogelonskyDaniel SwansonKimberly ChoateShaun Wood
1:30 PM – 2:30 PM
Labor Challenges Weighing You Down? Consider Digital Workers!
Rajan GuptaJennifer GiustiAric BriggleAjay AluriBrian Bischoff
1:30 PM – 2:30 PM
2:30 PM – 2:45 PM
2:45 PM – 3:45 PM
2:45 PM – 3:45 PM
3:45 PM – 4:00 PM
5:30 PM – 7:00 PM

Tuesday, June 25

7:00 AM – 5:30 PM
8:00 AM – 10:00 AM
8:00 AM – 8:30 AM
10:00 AM – 4:00 PM
10:30 AM – 11:00 AM
Exhibitor Tutorial 01A: Presented by: Elavon
Ambika SharmaJeremy Silver
10:30 AM – 11:00 AM
Exhibitor Tutorial 01B: Presented by: Hotel Investor Apps
Chris HallKimberly Vassell-Jacobs
11:15 AM – 11:45 AM
11:15 AM – 11:45 AM
Exhibitor Tutorial 02A: Presented by: Datavail
Gurmeet BhatiaDarrin Pinkham
12:00 PM – 12:30 PM
12:00 PM – 12:30 PM
1:00 PM – 1:30 PM
1:00 PM – 1:30 PM
Exhibitor Tutorial 04B: Presented by: Innspire
Martin ChevalleyJoseph FalcoJason DoebrichGavin Allison
1:45 PM – 2:15 PM
1:45 PM – 2:15 PM
Exhibitor Tutorial 05A: Presented by: Comcast Business
Kareem TahaSK PandaMickala Williams
2:15 PM – 3:00 PM
2:30 PM – 3:00 PM
2:30 PM – 3:00 PM
4:00 PM – 4:15 PM
4:00 PM – 5:15 PM
4:15 PM – 5:15 PM
Leveraging Technology for On and Off-Property Experiences
Tracee NalewakDerek HarasiukSuzanne BagneraKian Janamian
4:15 PM – 5:15 PM
Wanted: Humans
Arlene Ramirez

Wednesday, June 26

8:00 AM – 4:00 PM
8:00 AM – 10:00 AM
8:00 AM – 8:15 AM
8:15 AM – 10:00 AM
Entrepreneur 20X
Prakash ShuklaNeal PatelHK PatelDoug Rice
10:00 AM – 3:00 PM
10:00 AM – 3:00 PM
10:30 AM – 11:00 AM
10:30 AM – 11:00 AM
Exhibitor Tutorial 07A: Presented by: Amazon Alexa
Mark FletcherEmerson SklarSal RiveraLaurel Greatrix
11:15 AM – 11:45 AM
11:15 AM – 11:45 AM
Exhibitor Tutorial 08A: Presented by: Salesforce
Robert MarusiJacqueline Nunley
12:00 PM – 12:30 PM
Exhibitor Tutorial 09B: Presented by: Duetto
Sabrina JacksonGerard Wasem
1:00 PM – 1:30 PM
1:45 PM – 2:15 PM
1:45 PM – 2:15 PM
Exhibitor Tutorial 11B: Presented by: Comcast Business
SK PandaAaron WalkerRuss Richardson
2:30 PM – 3:00 PM
Exhibitor Tutorial 12A: Presented by: Cloudbeds
Sankar NarayanPhilippe GarnierAdam Harris
3:00 PM – 3:15 PM
3:00 PM – 4:30 PM
3:15 PM – 4:30 PM
Payment Security in a Changing Global Landscape
Gayle EdwardsDaniel Conti, CHAE LCAMStacy BeardRon HardinTerry Price
3:15 PM – 4:30 PM
Presenting the USALI 12th Revised Edition, Insight on Changes and Additions
Agnes DeFranco, CHAERalph Miller, CPA, CA, CBV, CHA, CHAE

Thursday, June 27

8:30 AM – 2:00 PM
10:00 AM – 2:00 PM
10:00 AM – 2:00 PM
10:30 AM – 11:00 AM
10:30 AM – 11:00 AM
11:15 AM – 11:45 AM
12:00 PM – 12:30 PM
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