Mews adds point-of-sale to its embedded payments experience, bringing time savings to staff and guests

Mews POS, the all-in-one food and beverage management system, now provides unified guest payment experiences throughout stays.

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Mews adds point-of-sale to its embedded payments experience, bringing time savings to staff and guests — Photo by Mews

Mews, the industry-leading hospitality cloud, has announced the addition of Mews POS (Point-of-Sale) to the embedded payments experience offered with Mews Hospitality Cloud, bringing increased operational time savings for hotels and frictionless experiences for guests.

Mews is the first cloud-native solution to introduce embedded payment solutions to hospitality throughout the guest stay. With Mews POS now fully embedded with Mews Payments, it means digital ordering of food and beverage (F&B) transactions can use the same payment processing platform as all other transactions within the guest journey, including upgrades and bill settlement. The solution is also unique for its international presence, as it is available in 16 countries.

“By harnessing the power of embedded payments, hoteliers will feel real benefits across their business,” said Josef Starýchfojtů, Chief Product and Technology Officer at Mews. “Consolidated payment functionalities mean faster, more secure operations, with cumulative time savings, richer guest data and an increase in guest satisfaction.”

Mercure Roeselare, a four-star, full-service hotel in Belgium, benefits from embedded payments across their F&B offering. Damien Janssens, General Manager, commented: “Having all payments in one basket that we can check daily in Mews is crucial for our cash flow. It simplifies the reporting process for both myself and our accounting team.”

Additional benefits include fee unification across all PMS and POS transactions, as well as consolidated payouts. It also allows for complete payment reporting directly within Mews Operations without any need to manually import or export data. This translates into significant time savings because properties only need to deal with a single provider, and all reporting is unified. It also removes the need for additional Know Your Customer (KYC) checks, saving further time during implementation.

Capsule Hotel is an innovative hospitality brand with four properties in Switzerland. A single person staffs their multi-purpose lobby and can handle all transactions from check-ins to drink orders on a single device. Hendrik Renken, Project Manager at Capsule Services, said: “I am very satisfied with Mews Payments on POS. I can't imagine a simpler solution than what we have now. It's the most convenient way to handle payments, making front desk operations as straightforward as possible for all staff to understand.”

About Mews

Mews is the leading platform for the new era of hospitality. Powering over 5,000 customers across more than 85 countries, Mews Hospitality Cloud is designed to streamline operations for modern hoteliers, transform the guest experience and create more profitable businesses. Customers include Generator-Freehand, The Strawberry Group, The Social Hub, and Airelles. Mews was named Best PMS (2024) and listed among the Best Place to Work in Hotel Tech (2021, 2022, 2024) by Hotel Tech Report, as well as World's Best Hotel PMS Provider (2023) and World's Best Independent Hotel PMS Provider (2022, 2023) by World Travel Tech Awards. Mews has raised $335 million from investors including Goldman Sachs Alternatives, Kinnevik and Revaia to transform hospitality.

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